LIVO MEDICAL

NOTICE OF PRIVACY PRACTICES

Effective Date: 8/01/2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Livo Medical is committed to protecting the privacy and security of your health information.

Your Rights

You have the right to:

  • Obtain a copy of your paper or electronic medical record.
  • Ask us to correct information in your medical record that you believe is incorrect or incomplete.
  • Ask us to contact you in a specific way or at a specific location.
  • Ask us to limit certain uses or disclosures of your health information.
  • Obtain a list of certain disclosures we have made of your health information.
  • Obtain a paper copy of this Notice of Privacy Practices.
  • Choose someone legally authorized to act on your behalf.
  • File a complaint if you believe your privacy rights have been violated.

Get a Copy of Your Medical Record

You may ask to see or obtain an electronic or paper copy of your medical record and other health information we maintain about you.

We will generally provide the information within the time required by law. We may charge a reasonable, cost-based fee when permitted by law.

Ask Us to Correct Your Medical Record

You may ask us to correct health information that you believe is inaccurate or incomplete. We may deny your request in certain circumstances. If we deny the request, we will explain the reason in writing as required by law.

Request Confidential Communications

You may ask us to contact you in a particular way, such as only by cell phone, or to send communications to a different address.

We will accommodate reasonable requests.

Ask Us to Limit What We Use or Share

You may ask us not to use or disclose certain health information for treatment, payment, or health-care operations.

We are generally not required to agree to your request.

If you pay in full out of pocket for a service and ask us not to disclose information about that service to your health insurance company for payment or health-care operations, we will honor the request unless disclosure is otherwise required by law.

Get a List of Certain Disclosures

You may request an accounting of certain disclosures of your health information made during the period allowed by law.

The accounting generally does not include disclosures made for treatment, payment, health-care operations, disclosures you specifically authorized, and certain other disclosures excluded by law.

Get a Copy of This Notice

You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.

Choose Someone to Act for You

If you have legally authorized another person to act on your behalf, such as a legal guardian, health-care representative, or person holding an appropriate power of attorney, that individual may exercise your privacy rights where permitted by law.

We may verify that person’s authority before acting on a request.


Your Choices

For certain health information, you may tell us your preferences about what we share.

These situations may include:

  • Sharing information with family members, friends, or others involved in your care.
  • Sharing information in a disaster-relief situation.
  • Certain marketing communications.
  • Certain fundraising communications.

If you are unable to tell us your preference, such as during an emergency, we may share information when we believe it is in your best interest and the disclosure is permitted by law.

We may also disclose information when necessary to lessen a serious and imminent threat to health or safety, as permitted by law.

We will obtain your written authorization when required by law, including for certain marketing activities or the sale of protected health information.

You may revoke an authorization in writing at any time, except to the extent that we have already acted based on that authorization

Get a Copy of Your Medical Record

You may ask to see or obtain an electronic or paper copy of your medical record and other health information we maintain about you.

We will generally provide the information within the time required by law. We may charge a reasonable, cost-based fee when permitted by law.

Ask Us to Correct Your Medical Record

You may ask us to correct health information that you believe is inaccurate or incomplete. We may deny your request in certain circumstances. If we deny the request, we will explain the reason in writing as required by law.

Request Confidential Communications

You may ask us to contact you in a particular way, such as only by cell phone, or to send communications to a different address.

We will accommodate reasonable requests.

Ask Us to Limit What We Use or Share

You may ask us not to use or disclose certain health information for treatment, payment, or health-care operations.

We are generally not required to agree to your request.

If you pay in full out of pocket for a service and ask us not to disclose information about that service to your health insurance company for payment or health-care operations, we will honor the request unless disclosure is otherwise required by law.

Get a List of Certain Disclosures

You may request an accounting of certain disclosures of your health information made during the period allowed by law.

The accounting generally does not include disclosures made for treatment, payment, health-care operations, disclosures you specifically authorized, and certain other disclosures excluded by law.

Get a Copy of This Notice

You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.

Choose Someone to Act for You

If you have legally authorized another person to act on your behalf, such as a legal guardian, health-care representative, or person holding an appropriate power of attorney, that individual may exercise your privacy rights where permitted by law.

We may verify that person’s authority before acting on a request.

How We May Use and Disclose Your Health Information

Treatment

We may use your health information and share it with physicians, therapists, imaging facilities, laboratories, pharmacies, hospitals, and other health-care professionals involved in your treatment.

For example, we may share relevant information with another physician to coordinate your care.

Running Our Practice

We may use and disclose your health information for health-care operations.

This may include:

  • Managing your care.
  • Quality improvement.
  • Reviewing the performance of our services.
  • Training and education.
  • Practice administration.
  • Compliance activities.
  • Business planning.
  • Contacting you about your care.

Billing and Payment

We may use and disclose your health information to bill and obtain payment from you, your insurance company, health plan, or another responsible party.

  • Verifying insurance benefits.
  • Obtaining authorization when required.
  • Submitting insurance claims.
  • Responding to requests from your insurer.
  • Appealing or disputing insurance claim decisions.
  • Working with billing companies or other business associates involved in payment activities.

Business associates that receive protected health information from Livo Medical are required to appropriately protect that information.

Other Uses and Disclosures Permitted or Required by Law

We may use or disclose your health information without your written authorization in circumstances permitted or required by law.

These may include:

Public Health and Safety

We may disclose information for certain public-health activities, including:

  • Preventing or controlling disease.
  • Reporting adverse reactions to medications or medical products.
  • Reporting suspected abuse, neglect, or domestic violence when authorized or required by law.
  • Preventing or reducing a serious threat to health or safety.

Health Oversight

We may disclose information to health-oversight agencies for activities authorized by law, including audits, investigations, inspections, licensing activities, and regulatory proceedings.

Business associates that receive protected health information from Livo Medical are required to appropriately protect that information.

Legal Proceedings

We may disclose health information in response to certain court orders, subpoenas, administrative proceedings, or other lawful legal requests when the requirements of applicable law have been satisfied.

Law Enforcement

We may disclose information to law-enforcement officials in circumstances permitted or required by law.

Workers’ Compensation

We may disclose information as authorized or required for workers’ compensation programs or similar programs.

Research

We may use or disclose health information for research when the research meets applicable legal requirements.

Medical Examiners and Funeral Directors

We may disclose health information to coroners, medical examiners, or funeral directors when permitted or required by law.

Organ and Tissue Donation

We may disclose health information to organizations involved in organ, eye, or tissue donation when applicable.

Government Functions

We may disclose information for certain governmental functions permitted by law, including military, national-security, protective-service, and correctional activities.

Substance Use Disorder Records

Certain substance use disorder treatment records may receive additional protection under federal law, including 42 CFR Part 2.

When Livo Medical creates, receives, or maintains records protected by these laws, we will use and disclose those records only as permitted by applicable federal and state law. Certain uses and disclosures of protected substance use disorder records may require your specific consent.
We will not use records protected by 42 CFR Part 2 in civil, criminal, administrative, or legislative proceedings against you except as permitted by applicable law.

Where additional protections apply, we will follow those protections.

Other Privacy Protections

Some types of health information may receive additional protection under federal or New Jersey law.
When another law provides greater privacy protection than HIPAA, Livo Medical will follow the more protective law when applicable..

Our Responsibilities

Livo Medical is required by law to:

  • Maintain the privacy and security of your protected health information.
  • Provide you with this Notice describing our legal duties and privacy practices.
  • Follow the privacy practices described in the Notice currently in effect.
  • Notify affected individuals as required by law if a breach occurs that may have compromised the privacy or security of their protected health information.

We will not use or disclose your health information in a manner not described in this Notice unless you authorize us in writing or the use or disclosure is otherwise permitted or required by law.

Changes to This Notice

We may change the terms of this Notice and our privacy practices. Changes may apply to all health information we maintain, including information created or received before the change. The current Notice will be available upon request, at our office, and on our website.

Questions or Complaints

If you have questions about this Notice or believe your privacy rights have been violated, please contact:

Livo Medical

Address: 580 Montgomery St #6A, Jersey City, NJ 07302

Phone: (201) 279-0900

Email: care@Livomedical.com

Privacy Contact: Amr Badawy, DO

You may also file a complaint with the:

U.S. Department of Health and Human Services

Office for Civil Rights

You will not be retaliated against for filing a privacy complaint.